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Returns and Exchanges

WELCOME TO THE BHINDI.COM WEBSITE

RETURN & EXCHANGE POLICY

You may return merchandise purchased at Bhindi.com if it meets the guidelines below.

Important: If you have any reason you are unsatisfied with your purchase, please contact Bhindi Jewellers immediately by phone (562-402-8755) or e-mail (info@bhindi.com) to receive a Returned Merchandise Authorization Number (RMA). RMA numbers are only valid for a 10-day period given from the actual purchase date. Not from the day requested.

The following terms must be met if you wish to return any product:

Upon receipt of the returned merchandise in good order in accordance with the above and within 10 days of purchase date, we will issue the appropriate credit, not including the shipping, insurance and restocking fee.

Mail to:
Bhindi's Online Department
18508 Pioneer Blvd
Artesia, CA, 90701

SHIPPING

All orders placed on this site are subject to product availability and will be shipped according to Bhindi Jewellers shipping policies. In the rare event that your order never arrives, notification of lost items must be received within 5 days from receipt of the shipping confirmation e-mail.

BILLING ADDRESS

Bhindi.com will only ship to a validated billing address. Alternative shipping addresses are prohibited. If you are purchasing an item after our business hours, you can email us at info@bhindi.com and a Bhindi Jewellers representative will contact you within 24-48 hours.

ORDERS EXCEEDING $1,500

Bhindi.com will require customers to fill out a credit authorization form if the order placed exceeds the amount of $1,500. The will be available to you at the point of checkout. Please fully complete it and send it to us only via fax at (562) 865-6586 or a scanned image through email at info@bhindi.com. This procedure is for the security of both our customer’s safety and ours. If in the case that a customer has not filled out the preceding form, Bhindi Jewellers has the right to withhold all orders until we have received a fully completed form.

PRODUCT DISPLAY/COLORS

Bhindi.com attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using, as well as each individuals’ perception and eyesight. The majority of our items is hand-made and contains natural stones. That being the case, certain items may contain inaccuracies or imperfections. We request the customer to inspect the image thoroughly before making any purchase. If in doubt, we advise that you contact us at (562) 402-8755 to gain further clarity. Exchanges/Returns based on product imperfections (such as stone color, symmetry, vibrancy, etc.) will NOT be honored.

PRODUCT SIZES

Bhindi.com attempts to show all the details of our jewelry during which the accuracy of the size may not be visible through the picture. We attempt to put all the sizes for all products for your information. However, in which case they are not displayed on our website it is up to the customer to perform their due diligence to contact us at (562) 402-8755 to obtain these facts before purchase.

LLADRO LEGAL NOTE

The Lladro brand is a registered brand, property of Lladro, S.A. and Lladro Usa Inc. (henceforth generically denominated "Lladro"). The use of copyright of the products and photographs which appear on this website belong to Lladro. The use on this website of the Lladro brand and of the products is for purely commercial purposes, and does not constitute the acquisition of rights of the brand or products. The owner of this website is neither the representative nor legal agent of Lladro, and therefore has no right or authority to assume or create obligations in the name of said companies.

IMPORTANT LEGAL INFORMATION

Bhindi.com reserves the right to correct, update, modify or otherwise change the terms and conditions of sale, information, and prices at any time at our sole discretion and without notice. Bhindi.com, it agents, affiliates or employees shall not be held liable for any indirect, incidental, punitive or consequential damages arising directly or indirectly from the use of any of the information contain in or received from this site

Appraisals, Grading Reports and Lab Certificates are in part, subjective, and may vary as to qualities and descriptions depending upon the agent, laboratory, appraiser and the scientific methods applied. The user hereby acknowledges that the use of this site and its recourses, information and services shall be solely at his/her own discretion.

Bhindi.com, its products, images, logos and all other items contained in this site are protected by U.S. and international copyright and trademark laws. It is expressly prohibited to reproduce, use, modify or in any way display or distribute this information without permission. User further agrees that these conditions cannot be modified by any oral statements or any other dealings between Bhindi.com and the user.

The User also covenants and agrees that venue and jurisdiction for resolution of any dispute arising from or relating in any way to merchandise purchased from this site, or use of any information in this site, shall be in Artesia, California, U.S.A.

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